Shipping policy
Auckland Scientific Shipping Policy
At Auckland Scientific, we are committed to delivering your products safely, efficiently, and in a timely manner.
Order Processing
Orders are typically processed within 1–3 business days of receiving payment. Some specialist scientific equipment and laboratory products may have longer lead times, and customers will be notified accordingly.
Shipping Methods
We use reputable courier and postal services to ensure reliable delivery throughout the United Kingdom. Delivery options and costs will be displayed during checkout where applicable.
Delivery Times
Estimated delivery times are:
- Standard UK Delivery: 2–5 business days
- Large Equipment Deliveries: 3–10 business days
- Special Order Items: Lead times will be confirmed upon order acceptance
Delivery times are estimates and may vary depending on product availability and courier performance.
Shipping Charges
Shipping charges are calculated at checkout based on order size, weight, destination, and product type.
Damaged or Missing Items
Please inspect your order upon delivery and notify us within 48 hours of receipt if any items are damaged, incorrect, or missing. We will work promptly to resolve any issues.
Contact Us
For any shipping enquiries, please contact:
Auckland Scientific
Email: office@auckland-scientific.co.uk
Phone / WhatsApp: 07853 690001
We are committed to providing excellent customer service and keeping customers informed throughout the delivery process.